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    Small Business Health Insurance Options Program (SHOP) Enrollment

    In line with the ACA’s intent to simplify access to health insurance, states will need to plan for and develop appropriate mechanisms for small businesses to obtain insurance coverage for their employees through the Exchange.


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    In line with the ACA’s intent to simplify access to health insurance, states will need to plan for and develop appropriate mechanisms for small businesses to obtain insurance coverage for their employees through the Exchange.

    *Milestone details:

    *Full name: Develop a simple process through which small businesses can purchase insurance for their employees through the Exchange.

    *Relevance to the ACA:

    States are required under the ACA to establish a Small Business Health Options Program (SHOP) for small businesses to purchase health insurance for their employees through an Exchange. Here is a relevant section:

    §1311 – The Secretary will provide technical assistance related to the Small Business Health Options Program (SHOP), and by January 1, 2014, states will have established a SHOP Exchange, whether merged with the individual Exchange or separate. The Secretary shall make available to states a model template for an internet portal that would direct individuals and employers to qualified health plans.

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    Katie Allen
    Mississippi
    Which states are participating in the SHOP?

    Is there a list or chart of which states will be parting in the SHOP Exchange in 2014?

    reply11 days ago (5/8)
    Dan Skari
    Colorado
    Re: Which states are participating in the SHOP?

    Sorry no, couldn't find anything. I've put the link in from Kaiser for the state specific exchanges and most it appears are offering SHOP, including CA, NY, DC, and CO I know will be participating in SHOP.

    10 days ago (5/9)
    90-day Grace Period
    The regs state that providers will have to be notified should an exchange member not be current on their premiums - so the QHP will have to 'notify' the provider...but using what? A written notice, some part of the 834? How will the claims be... read more

    The regs state that providers will have to be notified should an exchange member not be current on their premiums - so the QHP will have to 'notify' the provider...but using what? A written notice, some part of the 834? How will the claims be suspended/pended? What if the member l) doesn't ever pay, but has received service within day 33 - which would be into the 90 day grace period?

    replyApril 12th, '13
    Rachel Dolan
    District of Columbia
    Re: 90-day Grace Period
    The final exchange rule clarifies that claims after the first 30 days will be pended and that the issuer will have to notify the provider, as you mention. The examples and description here https://www.federalregister.gov/articles/2012/03/27/2012-6125... read more

    The final exchange rule clarifies that claims after the first 30 days will be pended and that the issuer will have to notify the provider, as you mention. The examples and description here https://www.federalregister.gov/articles/2012/03/27/2012-6125/patient-pr... indicate that HHS believes there are "technology-based approaches" to provide this notification.

    To the second part of your question, if the member does not ever pay the premium but receives a service after the first 30 days, it seems the member would be liable for that claim. Timothy Jost at Health Affairs wrote a blog that mentions this issue: http://healthaffairs.org/blog/2012/03/13/implementing-health-reform-a-fi...

    April 15th, '13
    Ron Hess
    Maryland
    Re: 90-day Grace Period

    Thsi might be a different question but I was wondering if someone could answer it for me. Is there a grace period for small groups who purchase plans through SHOP?

    April 30th, '13
    SHOP offerings across state lines
    Regs say that State X SHOP must allow an employer whose primary place of business is in State Y to purchase coverage in the State X SHOP if the primary work site for that employer's employees is in State X. Regs also say that issuers of network plans... read more

    Regs say that State X SHOP must allow an employer whose primary place of business is in State Y to purchase coverage in the State X SHOP if the primary work site for that employer's employees is in State X. Regs also say that issuers of network plans can deny coverage to employers' eligible employees who do not live, work or reside in the service area of the network plan. What if the employer's employees live and reside in State Y, can these issuers in State Y SHOP refuse to cover those employees that work in State X? Is there any way a SHOP issuer can deny coverage to an out-of-state employee? Thanks!!!

    replyMarch 20th, '13
    Rachel Dolan
    District of Columbia
    Re: SHOP offerings across state lines
    Hi Rebecca- It looks like 45 CFR §147.104 states that issuers must offer coverage to employers with employees that live or work in the service area. The issuers can only deny coverage to individuals in the individual market who do not live in the... read more

    Hi Rebecca- It looks like 45 CFR §147.104 states that issuers must offer coverage to employers with employees that live or work in the service area. The issuers can only deny coverage to individuals in the individual market who do not live in the service area. For purposes of the SHOP exchange, the employer is treated as the "eligible" party for whom determinations are made, not individual employees. For more, read 155.715 in the exchange rule here: https://www.federalregister.gov/articles/2011/07/15/2011-17610/patient-p...

    Re: SHOP offerings across state lines
    OK, so here's my conclusion based on what you've said. In case it's helpful to anyone else!... read more

    OK, so here's my conclusion based on what you've said. In case it's helpful to anyone else!

    1) In general, (both inside and outside the Exchange) the rule in 147.104 says that issuers may only limit coverage to employers with employees that live/reside or work in the service area. It is only in the individual market that the issuer can limit individuals to those who live or reside in the service area. So, if Employer Y applies for eligibility for small group coverage where its employees WORK (out of state), rather than where they RESIDE (in state), and if Issuer X’s (out of state) service area doesn’t expand across state lines (to employees living in state), then the employees of Employer Y who live in state but work out of state would simply be forced to choose a provider in the State in which they work, instead of the State where they reside.

    2) For SHOPs, specifically, section 155.710 states that an employer is eligible for SHOP if (1) its principle place of business is in the Exchange service area and offers coverage to all FTEs through that SHOP or (2) the employer offers coverage to each eligible employee through the SHOP serving that employee’s primary work site. Employees are eligible by virtue of the offer of coverage by the employer. Therefore, if there are some employees that work in one service area, and others that work in another, the employer may participate in multiple SHOPs, where employees can enroll in the SHOP plan offered where their primary work site is. Selection of a multi-state plan could be another possible solution.

    March 26th, '13
    state legislative testimony for small businesses

    Would anyone have and be willing to share testimony presented before a state legislature with a small business perspective regarding the adoption of health insurance exchange legislation?

    replyFebruary 19th, '13
    Rachel Dolan
    District of Columbia
    Re: state legislative testimony for small businesses
    Hi Joyce- One group you could reach out to is Small Business Majority- they are very active in the exchange discussions and they may have some testimony: http://www.smallbusinessmajority.org/about-small-business-majority/... read more

    Hi Joyce- One group you could reach out to is Small Business Majority- they are very active in the exchange discussions and they may have some testimony: http://www.smallbusinessmajority.org/about-small-business-majority/
    Others, please chime in if you have testimony to share!

    February 20th, '13
    Sonya Schwartz
    District of Columbia
    Re: state legislative testimony for small businesses

    Hi Joyce, You may also want to check out some of the work the Small Business Majority has done. they did a survey of small business owners opinions on health insurance exchanges and they also have model exchange legislation available.

    February 20th, '13
    Mike Sasko
    California
    SHOP Participation Threshold Percent
    Are State SHOP programs planning to execute Participation Rate requirements? The industry average for small business is 70% - as a means to manage adverse selection. If Participation rates are included - what would happen to employees that have... read more

    Are State SHOP programs planning to execute Participation Rate requirements? The industry average for small business is 70% - as a means to manage adverse selection. If Participation rates are included - what would happen to employees that have recently completed Open Enrollment? Would they all be pushed into the Individual Exchange or would Employers have a second chance to enroll 70%? At a minimum - employees would be without health insurance for atleast a month during this process?

    replyJanuary 3rd, '13
    Robert Gottfried
    District of Columbia
    Re: SHOP Participation Threshold Percent
    Some states are addressing the issue of participation rates in the SHOP exchange. Here are some examples we’ve seen from materials posted on State Refor(u)m:... read more

    Some states are addressing the issue of participation rates in the SHOP exchange. Here are some examples we’ve seen from materials posted on State Refor(u)m:

    In a presentation on SHOP exchange policy recommendations, the Maryland Health Connection recommends the state require that at least 75 percent of employees of a group enroll into SHOP QHPs for the employee choice option. The presentation notes that current Maryland law allows carriers to specify a minimum employee participation rate of up to 75 percent. See http://www.statereforum.org/sites/default/files/md_shop-recommendations-... at page 5.

    North Carolina has not yet set a participation rate requirement, but last spring, its Technical Advisory Group (“TAG”) recommends a minimum participation requirement in the SHOP exchange. The TAG suggests the Exchange Board, in consultation with the Department of Insurance, be granted the authority to determine the participation rate in a North Carolina statute. See http://www.ncdoi.com/lh/Documents/HealthCareReform/ACA/Issue%20Brief%201... at page 1.

    Washington’s SHOP director noted that the state has a 75 percent participation rate at a December 2012 exchange board meeting. See http://wahbexchange.org/wp-content/uploads/HBE_STAC_121217_Meeting_Notes... at page 3.

    February 1st, '13
    Rachel Dolan
    District of Columbia
    CA Exchange SHOP RFP
    On October 12, 2012, the California exchange released an RFP for administration of the SHOP exchange. The exchange is seeking a vendor for sales support, agent management, eligibility and enrollment, financial management, customer service and IT services. read more

    On October 12, 2012, the California exchange released an RFP for administration of the SHOP exchange. The exchange is seeking a vendor for sales support, agent management, eligibility and enrollment, financial management, customer service and IT services.

    replyOctober 23rd, '12
    Mike Sasko
    California
    SHOP Allowable Variance in Employer Application

    Do you have an idea about any allowable variance in SHOP Employers Application? Small employers frequently can have significant swings in employee numbers quarter to quarter. How are states handling this reality? Thanks.

    replySeptember 17th, '12
    Kaitlin Sheedy
    District of Columbia
    Re: SHOP Allowable Variance in Employer Application
    Thank you for your question, Mike. In § 155.710 (d), the proposed rule on SHOP exchanges states that “the SHOP must treat a qualified employer which ceases to be a small employer solely by reason of an increase in the number of employees of such... read more

    Thank you for your question, Mike. In § 155.710 (d), the proposed rule on SHOP exchanges states that “the SHOP must treat a qualified employer which ceases to be a small employer solely by reason of an increase in the number of employees of such employer as a qualified employer until the qualified employer otherwise fails to meet the eligibility criteria of this section or elects to no longer purchase coverage for qualified employees through the SHOP.” As stated in the final rule's preamble, because of the range of comments CMS received in response to the proposed rule and because the method of counting employees has implications that extend beyond the operation of the SHOP, at this time, they are not finalizing a rule for determining employer size. They are considering future rulemaking to address the method of determining employer size for purposes of deciding whether an employer is a small employer or a large employer. So the final rule adopts the language set forth in the proposed rule. You can see the final rule here: https://federalregister.gov/a/2012-6125.

    September 20th, '12
    Kaitlin Sheedy
    District of Columbia
    MD SHOP Exchange Technology

    The following two presentations from the March and April Maryland Health Benefit Exchange board meetings explore the technology options and propose recommendations for the state's SHOP exchange.

    replyMay 7th, '12
    State Refor(u)m
    District of Columbia
    TN Request for Information

    Tennessee has released a Request for Information to gather stakeholder feedback and prepare for a potential request for proposals for the design of the state's SHOP exchange. The deadline to submit comments is May 7, 2012.

    replyMay 1st, '12
    SHOP Employer eligibility requirements

    How can an Exchange verify number of full time employees reported by an Employer in the Application?

    replyApr 12th, '12
    Terry Gardiner
    District of Columbia
    Re: SHOP Employer eligibility requirements
    Employer's file quarterly payroll reports with the IRS and state authorities on payroll and payroll deductions for federal and state programs. This provides a standard and easy method to determine number of employees, pay etc. By using this existing... read more

    Employer's file quarterly payroll reports with the IRS and state authorities on payroll and payroll deductions for federal and state programs. This provides a standard and easy method to determine number of employees, pay etc. By using this existing report employers would not have to generate a new report, learn new terms or methods of calculating employees etc.

    Apr 21st, '12

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