Reaching out to specific communities can help ensure that policies work for all state residents. Targeted outreach may be helpful, especially for engaging populations that are not often involved in policy development.

*Milestone details:

*Full name: Conduct outreach to underserved communities within the state in order to engage them in the policy development process.

*Relevance to the ACA:

The ACA encourages states to engage specific groups when designing programs to serve special populations. Targeted outreach also can prove valuable in developing policies for other ACA provisions, such as Exchanges.

§2401 – States required to consult with specific groups and populations – including disability organizations, providers, and families – in developing Medicaid state plan amendments for home and community-based attendant services and supports.

§4201 – Requires demonstrated ability to engage stakeholders, including healthy futures corps and providers, as a condition of receiving a Community Transformation Grant.