Testing functionality can help ensure that the Exchange is a user-friendly place to shop for and purchase insurance. Testing provides an opportunity for potential users—individuals and small employers—to provide feedback about how well the Exchange works.

*Milestone details:

*Full name: Test the Exchange’s functionality with individual and small employer users.

*Relevance to the ACA:

While there is no specific requirement to test functionality, the ACA does require the Exchange to consult with stakeholders relevant to carrying out the various required functions. Relevant sections include:

§1311 - Exchanges must consult with educated health care consumers, small business representatives, state Medicaid offices and advocates for hard to reach populations relevant to carrying out the required functions of the Exchange.