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    Engaging the public means ensuring that everyone, especially members of vulnerable groups, can give feedback on their experiences and have a means for obtaining redress. The nursing home complaint resolution process serves this purpose.

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    Engaging the public means ensuring that everyone, especially members of vulnerable groups, can give feedback on their experiences and have a means for obtaining redress. The nursing home complaint resolution process serves this purpose.

    *Milestone details:

    *Full name: Implement the nursing home resident complaint resolution process required by the ACA.

    *Relevance to the ACA:

    The ACA describes a required process for long-term care facility complaint resolution. Specifically, §6105, which took effect in March of 2011, requires the Secretary of HHS to develop a standard complaint form for use by nursing home residents, and requires states to make these forms available to nursing home residents and their advocates. It also directs states to develop procedures and policies that ensure complainants do not experience retaliation, determine the severity of each complaint, provide for the investigation of complaints, and contain deadlines for responding to complaints and following-up with complainants.

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    Tracking Medicaid Expansion Decisions: A Closer Look at Legislative Activity

    Learn more than just where Medicaid's expanding and where it isn't. This chart has information on cost sharing, premium assistance, and other details.

    upcoming webinar

    Stocking the Shelves: Exchanges Work to Certify Health Plans
    Wed., May 29 | 2:30 - 4 PM EDT

    Explore the key elements—benefit design, consumer protections, actuarial value, network adequacy, marketing requirements, accreditation, rates, and more—of certifying health plans for the exchange.

    potential plan rates become available

    Rates have been submitted to these states, and are available for åpublic comment. They may change before becoming final.

    Maryland: Health Insurance Rate Reviews Web Page, a list of spreadsheets

    Rhode Island: Proposed Insurance Rates, a list of spreadsheets

    Oregon: Standard Plan Rate Examples

    Vermont: Initial QHP Rate Filings

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