System Messages

state of implementation

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    State Health Insurance Exchange Websites

    *Chart updated January 3, 2014

    When open enrollment begins on October 1, consumers will be able to select and purchase health coverage online through a state-based exchange or the federal marketplace. This chart provides useful links to the web portals, where consumers can purchase coverage, as well as links to relevant agency websites containing exchange policy and consumer assistance-related information.

    Like all State Refor(u)m research, this chart is a collaborative effort with you, the user. State Refor(u)m captures the health reform comments, documents, and links submitted by health policy thinkers and doers all over the country. And our team periodically supplements, analyzes, and compiles this key content.

    Know of something we should add to this compilation? Eager to update a fact we've included? Your feedback is central to our ongoing, real-time analytical process, so tell us in a comment, or email the author with your suggestion. She can be reached at rdolan@nashp.org.

    State

    Model

    Consumer Portal [1]

    Exchange or Relevant Agency Website [2]

    Exchange Call Center Phone Number [3]

    Where consumers will shop for health insurance

    Reference site for policy documents or additional health reform information

    Phone number for consumer call center.

    AL

    FFM

    Healthcare.gov

    AL Health Insurance Reform Information Center

    800-318-2596

    AK

    FFM

    Healthcare.gov

    AK Affordable Care Act webpage

    800-318-2596

    AZ

    FFM

    Healthcare.gov

    AZ Health Insurance Exchange webpage

    800-318-2596

    AR

    SPM

    Healthcare.gov

    AR Health Connector

    AR HIM Board website

    800-318-2596

    CA

    SBE

    Covered California

    CA Health Benefit Exchange

    800-300-1506

    800-300-0213 (Spanish)

    CO

    SBE

    Connect for Health Colorado

    Connect for Health Colorado

    855-PLANS-4-YOU/855-752-6749

    CT

    SBE

    Access Health CT

    Access Health CT

    855-805-HEALTH/855-805-4325

    DC

    SBE

    DC Health Link

    DC Exchange

    855-532-LINK/855-532-5465

    DE

    SPM

    Healthcare.gov

    Choose Health DE

    800-318-2596

    FL

    FFM

    Healthcare.gov

    FL Federal Health Care Insurance Reform webpage

    800-318-2596

    GA

    FFM

    Healthcare.gov

    800-318-2596

    HI

    SBE

    Hawaii Health Connector

    Hawaii Health Connector

    877-628-5076

    ID

    SBE

    Your Health Idaho

    Your Health Idaho

    855-YHIdaho/855-944-3246

    IL

    SPM

    Healthcare.gov

    Get Covered Illinois

    800-318-2596

    IN

    FFM

    Healthcare.gov

    IN ACA webpage

    800-318-2596

    IA

    SPM

    Healthcare.gov

    IA Health Benefit Exchange

    800-318-2596

    KS

    FFM

    Healthcare.gov

    KS Health Insurance website

    800-318-2596

    KY

    SBE

    Kynect

    Kynect

    855-4kynect/855-459-6328

    LA

    FFM

    Healthcare.gov

    LA Health Care Reform Resource Center

    800-318-2596

    ME

    FFM

    Healthcare.gov

    ME Federal Health Care Reform webpage

    800-318-2596

    MD

    SBE

    Maryland Health Connection

    MD Health Benefit Exchange

    855-642-8572

    MA

    SBE

    Massachusetts Health Connector

    Massachusetts Health Connector

    877-MA-ENROLL/877-623-6765

    MI

    FFM

    Healthcare.gov

    MI Health Insurance Consumer Assistance Program

    800-318-2596

    MN

    SBE

    MNsure

    MNsure

    855-3MNSURE/855-366-7873

    MS

    FFM

    Healthcare.gov

    MS Health Care Reform page

    800-318-2596

    MO

    FFM

    Healthcare.gov

    800-318-2596

    MT

    FFM

    Healthcare.gov

    MT Health Answers

    800-318-2596

    NE

    FFM

    Healthcare.gov

    NE Federal Health Care Law page

    800-318-2596

    NV

    SBE

    Nevada Health Link

    NV Exchange

    855-7-NVLINK/855 768 5465

    NH

    SPM

    Healthcare.gov

    NH Health Exchange Planning website

    800-318-2596

    NJ

    FFM

    Healthcare.gov

    NJ Federal Health Coverage Law page

    800-318-2596

    NM

    SBE

    Be Well NM

    NM Health Insurance Exchange

    855-99-NMHIX/855-996-6449

    NY

    SBE

    NY State of Health

    NY Health Reform

    855-355-5777

    NC

    FFM

    Healthcare.gov

    Federal Health Care Reform in NC

    800-318-2596

    ND

    FFM

    Healthcare.gov

    ND Health Care Reform page

    800-318-2596

    OH

    FFM

    Healthcare.gov

    OH Health Care Reform webpage

    800-318-2596

    OK

    FFM

    Healthcare.gov

    800-318-2596

    OR

    SBE

    Cover Oregon

    Cover Oregon

    855-CoverOR/855-268-3767

    PA

    FFM

    Healthcare.gov

    PA Federal Health Care Reform webpage

    800-318-2596

    RI

    SBE

    Health Source RI

    Health Source RI

    855-840-HSRI/855-840-4774

    SC

    FFM

    Healthcare.gov

    SC Health Insurance Marketplace webpage

    800-318-2596

    SD

    FFM

    Healthcare.gov

    SD Health Care Reform webpage

    800-318-2596

    TN

    FFM

    Healthcare.gov

    TN Health Insurance webpage

    800-318-2596

    TX

    FFM

    Healthcare.gov

    TX Federal Health Care Reform Resource webpage

    800-318-2596

    UT

    FFM

    Healthcare.gov

    UT Federal Health Reform webpage

    800-318-2596

    UT

    FFM

    Avenue H

    UT Small Business Exchange

    800-318-2596

    VT

    SBE

    Vermont Health Connect

    Vermont Health Connect

    855-899-9600

    VA

    FFM

    Healthcare.gov

    VA Health Reform webpage

    800-318-2596

    WA

    SBE

    Washington Healthplanfinder

    WA Health Benefit Exchange

    855-WAFINDER/855-923-4633

    WV

    SPM

    Healthcare.gov

    WV Health Policy Unit

    800-318-2596

    WI

    FFM

    Healthcare.gov

    WI Health Care Reform webpage

    800-318-2596

    WY

    FFM

    Healthcare.gov

    WY Department of Insurance ACA webpage

    800-318-2596

    Download PDF

    Notes: 

    [1] For state benefit exchanges, the ‘Consumer Portal’ link goes direct to the consumer portal for the state exchange; for SPM and FFM exchanges, the link goes to the federal portal.

    [2] Links to a state exchange policy/board site, where applicable, or to a state health reform or consumer assistance webpage.

    [3] Phone number for the main call center to assist consumers. 

    Chart produced by Rachel Dolan and Leo Quigley

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